FAQ

Products

Are your products eco-friendly?
We believe it is important to consider the impact our products have on the environment. We make every attempt to make all aspects of our products as eco-friendly as possible. Tiny Décor products are:

• Handmade in the USA
• Feature hand-printed organic cotton and hemp fabrics
• Use sustainable materials including bamboo fiber pillow inserts, PLA-fiber pillow inserts, Ecospun Felt made from recycled plastic bottles

Where are your products made?
All Tiny Décor products are made in the USA. Some of our fabrics are imported from Australia.

How do I care for my products?
Please see our Product Care page.

Ordering

How do I set up an account?
You can click on Login in the upper right hand corner and follow the directions for new customer. Alternatively, you can begin shopping. After a product is added to your cart you can "continue shopping" or "proceed to checkout". If you are not logged in when you click "proceed to checkout" you will be prompted to login or create a new account. The next time you shop, you can login as a “Returning Customer”.

Is your site secure?
You can shop at Tiny Decor online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card transactions for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks. The company adheres to strict industry standards for payment processing, including:

• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
• Industry leading encryption hardware and software methods and security protocols to protect customer information.
• Compliance with the Payment Card Industry (PCI) Data Security Standard.

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

Tiny Decor is registered with the Authorize.Net Verified Merchant Seal program.

What are my payment Options?
Tiny Décor currently accepts payments via VISA, MASTER CARD, DISCOVER and AMERICAN EXPRESS credit cards or via Paypal. Our checkout pages are secured with SSL encryption for your safety and security.

Do you charge sales tax?
We only charge sales tax on orders shipped to Minnesota. All orders shipped to an address in Minnesota will be assessed 6.5% sales tax on the order total including shipping. Orders shipped to addresses outside Minnesota are tax-free.

Policies

What is your Privacy Policy?
Please see our Privacy Policy page.

What is your Shipping policy?
Please see our Policies and Shipping page.

What is your return policy?
Please see our Policies and Shipping page.

Contact

How do I contact Tiny Décor?
For the fastest response, please email us at: customerservice@tinydecor.com
Address: 8362 Tamarack Vlg Suite 119-445 Woodbury, MN 55125